Frequently Asked Questions

Life insurance guarantees the creation of cash, in case of the policyholder’s natural or accidental death, that serves as Income-Continuity Fund for one’s dependents.

And, while the policyholder continues paying his premiums, guaranteed cash values will accumulate (except on term insurance). Together with dividend-accumulations, sufficient funds will be made available for education, healthcare, emergency expenses.

Among plans paid annually, semi annually or quarterly, our Money Value Plus or MVP plan series is the most popular. This is because MVP provides for numerous major financial needs, such as income continuity, savings, and retirement funding.

The primary distinction of Benlife’s products is its value for money: for most age bands and at standard rates, the amount of benefits provided by our product packages represent superlative value over premiums required. This is made possible by lowering costs thru efficient operations, and by achieving investment returns above industry averages

Yes our company is stable and you can check this with the insurance commission.

The term beneficiary refers to the person whom you will name to be the recipient of the amount of life insurance proceeds in case of death of the insured.

Any person who depends on the insured person for financial support, or who, because of their family relations are defined by law to be qualified to become beneficiaries: such as immediate members of the insured’s family—spouse, children, siblings or parents.

Premiums can be paid through:

1. your servicing agent – Please make sure that the servicing agent issues to you an Agent’s Provisional Receipt (APR). The agent must indicate all the details of your payment on the APR.
2. any of our Regional Offices – Our cashiers will issue an Official Receipt (OR) for your payment.
3. our accredited banks – We have the Bills Payment arrangement with the following institutions:

  • Philippine National Bank
  • Unionbank of the Philippines
  • United Coconut Planters Bank

Just fill out the complete details of the Bills Payment deposit slip and present it to the bank’s teller, together with your payment and Premium Notice. Please keep the validated deposit slip for future reference.

Yes, just indicate the policy number and insured’s name on the bills payment slip. The payment will be applied on the earliest due date.

The Official Receipt (OR) will be mailed to the address indicated in your policy application. You should be receiving the OR within thirty (30) days from the time the APR was issued to you by your agent or from collection date. In case you haven’t received your OR within 30 days, please contact us.

Yes, the OR will be mailed to the address indicated in your policy application. In case you haven’t received your OR within 30 days, please contact us.

Payments for policy loan can be made through the same channels for premium payments.

Please submit a written request to us and we will issue a certified true copy of the OR

Yes, provided that you submit a notarized Special Power of Attorney that clearly indicates the details of your claim and who your authorized representative is. Please also present valid IDs of yourself and the authorized representative

Yes. The policy has not yet been issued and your payment was treated as a life insurance deposit. You will be refunded for the amount you paid, less any applicable fees.

If premiums are not paid within 30 days from the premium due date, and if your policy has no cash value remaining, your Life insurance policy will lapse. Your family will no longer have any financial protection in case of your natural or accidental death.

a. You should mark your calendar with the premium due dates/s of your life insurance policy/ies; it is advisable to save or set aside early enough to fund future premiums.

b. Be sure to pay your premiums on the due date, or within the Grace Period of 30 days from the premium due date.

b.1. You may pay premiums to your servicing agent or to our regional/head office cashier. You will receive a Temporary Receipt from our agent who in turn will remit this to our Head Office or Regional Office Cashier. The Cashier issues an Official Receipt in your name. The agent will then replace your Temporary Receipt with said official receipt.
b.2. Or, you may deposit your premiums to any branch of Philippine National Bank, Union Bank or United Coconut Planters Bank. Be sure to use the “Bills Payment” deposit slip forms, and indicate your full name and life insurance policy number in every deposit slip.

After 2 or 3 years of premium payment, cash value credits of your policy can be used as one-time premium, to pay for the same amount of insurance-but shorter period, or smaller amount of insurance for the same period of coverage. Actual values are printed in the policy.

All you can get is the equivalent cash surrender value at 3rd yr and the accumulated dividends. It is stated on the policy provisions that you can only get the cash value equivalent to the number of years that you have paid your plan plus the dividends.

As per WPD clause, only those that are validated / evaluated as total and permanent disability, we can apply the waiver of premiums until the policy is fully paid or until the maturity of the plan. If your plan has an HIB rider, then the company will give you the appropriate amount depending on the HIB/day and only on an aggregate of 30 days per year. The policyholder needs to present the original billing statement and Medical certificate. However, the premium must be up to date at the time of the confinement.

Do you mean the trustor? Yes we can change this as long as the payor has a written request regarding the change of name. You can also change the payor as long as the person who will become the payor is in good health and that our acceptable age of the payor is only up to age 55

Yes, as long as you present to us the birth certificate of the insured.

At the end of the 3rd policy year then you can apply for a policy loan. The loan value will depend on the number of completed years paid. The loan can be released on the same day.

Yes you can apply for a policy loan on your dollar policy after 3 full yrs of premium of payments. We can release to you loan amount on the same day if we will convert it to Philippine peso, or if you have a dollar account with PNB then we can transfer this to your account. However if you want it in U.S. dollar, then we will release it on the following day.

This will also be the process when you surrender your policy. You have to surrender the original policy contract and photocopy of your identification with signature.

Yes You can change your beneficiaries anytime. However, if your beneficiary designation is IRREVOCABLE then they have to sign. the amendment form. If the beneficiary designation is REVOCABLE, then the signature of the insured is enough.

No. Because the premium payment is not transferable. And that the evaluation made by our Underwriting Dept. is based on the n application and information made by the insured.